Queensland Health Regional Hospital upgrades

Upgrading and integrating electrical systems

We upgraded Electronic Security and Nurse Call systems in ten regional hospitals.

Client Name: Queensland Health

Location: Central and Northern QLD

Project Value: $1.5 million

Start Date: January 2012

Completion Date: Ongoing service and maintenance

Queensland Health needed to upgrade their Electronic Security and Nurse Call systems in ten regional hospitals across the state. Their Access Control, Duress, CCTV, Nurse Call and Online Monitoring systems were outdated, different in manufacture and inconsistent in their installation. We were tasked to upgrade them with new technologies, and integrate them with a centralised data base complete with fault reporting.

For many electrical providers, integrating several systems can be problematic as it requires in depth knowledge of specialist products. At Trivantage, we have years of experience specialising in a wide range of complex products. So this project was definitely for us.

With our in-house network and system engineers, we were able to deliver this project from start to finish without relying on third parties which allowed us to guarantee all works met the most stringent quality standards.

We designed new and improved systems from the ground up to ensure they integrated effectively and met the future needs of our client. Further upgrades moving forward will be much easier to perform, and spares are now available off-the-shelf in regional Queensland for ease of replacement in the future.

The upgrades were performed gradually over a four-year period, keeping the systems live during the process to ensure minimal impact on hospital operations.

The systems are now integrated and monitored to provide a high level of operational readiness for the client and hospital staff. We now provide ongoing support by monitoring them offsite. This allows most faults to be repaired remotely, meaning problems can be fixed faster, and ongoing maintenance costs will be significantly reduced.